Today begins a three-day Jira training, run by Steve Terelmes of Expium. I’ve spent a lot of time digging through various settings and configurations in Jira but, while I’ve discovered a lot of what it can do, thought it best to do an actual training. This way, we have a fully-trained (and possibly later certified?) person that can spread knowledge to the rest of the company.
The morning was mainly focused on high-level user management, including groups and permissions and adding admins. Then it moved to customizing the Jira instance visually, changing the image or colors, and really just how to set it up to make it your company’s Jira instead of just Jira.
Later in the afternoon, we moved into workflows, most of which I’ve already learned, but some information about the correct way to do it (statuses are where people do work, transitions are where Jira does work). As well as how to set up and configure the projects.
What I learned today
- Difference between the Jira Projects
Mainly that Jira Software and Jira Service Desk are the main important ones - Announcements on Jira
Theoretically useful, but I’m not sure how useful I’ll actually find it - Proper naming conventions/thought processes for workflows
I’d figured out most of how workflows work already, but having the proper guidance on the best was to use them, namely where to put the “verbs,” did help. - How to avoid making so many extra schemes everywhere
This one’s the most important. When making a project, you can choose “Create with Shared Config” and then build out your schemes from there.
Overall, not a lot learned today, but its good for getting everything to a solid baseline. I expect the next day to be a lot more informative, but only because I have figured out most of today’s topics on my own already.
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