Day 3 was by far the most useful day, covering a lot of the information I had yet to learn, mainly focussing advanced workflow concepts and properly managing the users using roles and permissions. This was, by far, the most informative and useful day of training, covering a lot of how to customize a Jira instance.
What I learned
- Advanced workflow operations
This covers how to hide transitions, how to show a screen with more controls on it, and how to prevent a transition from progressing if the ticket is “invalid.” This should provide a lot of fine control without making things complicated to use (just to set up) - The power of roles
Roles allow for using permissions schemes without having to manually customize the permissions for every project individually. With roles, you could give different permission sets to Developers vs Reporters, and re-use those same roles across projects. - Board features
We’d been using Epics already (although I learned a better way to do it now) but combined with Versions I think we can do a much better way to organize our tickets
It might not sound like a lot but there’s a lot of depth to the Workflows and Roles. I’m really hoping to take everything I learned in the class over the past three days to make our life easier. I’d highly recommend getting this training from Expium if you or your company uses Jira.